Privacy Policy
Therapy General & Wellness Center (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website, forms, and communications.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
When you submit a form, schedule an appointment, or contact us, we may collect:
Full name
Phone number
Email address
Appointment or inquiry details
b. Automatically Collected Information
When you visit our website, we may automatically collect:
IP address
Browser type and device information
Pages visited and time spent on the site
Cookies and similar tracking technologies
2. How We Use Your Information
We use the information collected to:
Respond to inquiries and requests
Schedule and manage appointments
Communicate regarding services and care coordination
Send administrative or service-related text messages or emails
Improve our website and services
Comply with legal and regulatory requirements
3. Text Messaging & Communications
By providing your phone number, you may consent to receive conversational or appointment-related text messages from Therapy General & Wellness Center.
Message frequency may vary
Message and data rates may apply
You may opt out at any time by replying STOP
For assistance, reply HELP
Text messages are not intended for emergencies. Please do not include sensitive health information in text replies.
4. Cookies & Tracking Technologies
Our website may use cookies to:
Ensure proper website functionality
Analyze traffic and usage patterns
Improve user experience
You may disable cookies through your browser settings, though some features of the site may not function properly.
5. Sharing of Information
We do not sell or rent your personal information.
We may share information only:
With service providers assisting in website hosting, communications, or scheduling
When required by law or legal process
To protect the rights, safety, or property of our practice or users
All third-party partners are required to maintain confidentiality and security.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, disclosure, or misuse.
However, no method of transmission over the internet or electronic storage is 100% secure.
7. HIPAA & Health Information
Therapy General & Wellness Center respects patient confidentiality.
This website is not intended for the submission of sensitive medical information. Protected Health Information (PHI) is handled according to applicable healthcare privacy standards and internal policies.
8. Your Privacy Rights
Depending on your location, you may have the right to:
Request access to your personal information
Request correction or deletion of your data
Withdraw consent for communications
To exercise your rights, please contact us using the information below.
9. Children’s Privacy
Our services and website are not directed to children under the age of 13. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Therapy General & Wellness Center
Email: info@therapygeneral.com
Phone: (305) 701-2031